Dealing with Debts

Debts can spiral unless action is taken so don’t ignore them. There are lots of free, impartial and confidential advice services available which means you don’t need to use a fee-charging debt company.  If you are spending too much, there are a number of steps you can follow to help clear your debts.

Step 1

Make a list of all your debts and split them into priority and non-priority. Priority debts may not be your biggest debts in terms of money owed, but they are the ones that have the most serious consequences if they are not paid. These include paying your rent and Council Tax.

Step 2

Work out how much money you need to live your day-to-day life. This should include costs such as rent payments, utility bills, food and other housekeeping costs, fuel and transport costs. You should then work out how much money you have coming in. If you take away your expenditure from this amount, you will see how much you have left to pay your debts or use for non-priority expenses.

Step 3

Contact those companies where you have a priority debt first and agree a repayment plan based on what you can afford. If you have rent arrears, contact our income team and keep us updated on events. After this, contact the companies where you have your non-priority debts to agree a repayment plan for each of these.

Contacting us

If you have queries about your rent account, how to pay your rent or how much to pay, please contact the Golding Homes' Income Team. They can also help you if you are having problems paying on time. Please call 0300 777 2600.

What if I want to speak to someone about debt outside of Golding Homes?

If you would like to speak to an expert outside Golding Homes we have a partnership with the Citizen Advice Bureau  who provide free and impartial advice to our residents.

There are lots of places where you can find help with any debt issues you may be facing. Click on the links on the right hand side of the page.