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    Contact us

    Opening Hours

    We'll be closed from 5pm on Friday 1 May until Tuesday 5 May at 8am.

    If you have an emergency during this time, please call us on 0300 777 2600 and our out-of-hours service will respond. 

    For anything else, please use our customer portal, MyGolding.

    Read more.

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    Our customers

    C1 rating from the Regulator

     We're proud to have secured the top consumer (C1) rating from Regulator for Social Housing.  

    Find out more

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    Rent and Services Charges 2026

    It's important that you pay new rent and service charges, from 1 April, and we're here to help.  For more information, including answers to the questions customers most frequently ask, please see the dedicated pages now available. 

    Find out more

     

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    Our customers

    Set up a direct debit on MyGolding

    Manage a payment timetable that suits you best with direct debit on MyGolding. Our customer portal is available 24 hours a day, 7 days a week. 

    Find out more 

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    Fair access to our services

    We want to support all customers to have fair access to our services.

    What does this mean?

What's going on?

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Our Neighbourhood Commitment one year on

April 2026 marks a year since we launched our renewed Neighbourhood Commitment, following reviews of our services and consultations with customers and colleagues.   As we reflect on our progress...

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May bank holidays 2026

Ahead of the May bank holidays, we wanted to let you know that we’ll be closed at the following times: From 5pm Friday 1 May until 8am Tuesday 5 May  From 5pm Friday 22 May until 8am ...

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What to do when moving out

When you let us know you’ll be moving out, our aim is to make sure your notice period runs smoothly and you move on happy to your next home with everything in hand. This includes leaving your ho...

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Time for a change?

People are our greatest asset, and we're committed to developing and recognising our colleagues and creating a happy, motivated and engaging work environment.

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We're more than just a housing association

We're here for the long term and intend to grow, develop, and deliver year-on-year improvements that will make a lasting difference to our customers. We can only do this with the commitment, energy, and enthusiasm of a great team.  

See our vacancies