I want to...

  1. Pay my rent
  2. Find a home
  3. Report a repair
  4. Report ASB

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    Your Customer Annual Review 

    This Customer Annual review 2024/25 summarises our performance and key service improvements over the past financial year. 

    Read it now

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    Consultation on Service Charge changes 2026

    We're speaking with some customers about new charges for services we're already providing and aren't currently accounted for in their current service charges.      

    You can find out more here 

     

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    Manage your tenancy account with the new, improved MyGolding 

    New features let you book, reschedule or cancel a repair, rebook a gas service appointment and set up a direct debit any time. If you haven't signed up yet — now's the time to give it a try! Sign up is quick and easy.

    Find out more

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    Fair access to our services

    We want to support all customers to have fair access to our services.

    What does this mean?

  • Tree with sun behind it in a frosty field

    Your home

    Maintaining your home in winter

    Here's a few simple safety measures you can follow to help you maintain your home in colder months. 

    Read more

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    How we're doing for you

    You can find out how we're performing every month by visiting our performance pages.   

    Find out more here

  • Customer Compass banner

    It's time! Customer Compass

    You can now update your details anytime by completing your Customer Compass survey. Just click the button below to get started.

    Find out more

What's going on?

Three Kent Fire and Rescue Services (KFRS) crew memebeers next to fire engine looking at equiment
Free home fire safety checks by KFRS

Posted at by Ruth Appiah-Dodoo

Golding customers can take up the offer of a free Kent Fire and Rescue Service (KFRS) home fire safety check in the coming weeks. KFRS crews and support staff will be knocking on doors, across Kent, ...

Steph Goad
Your chance to speak to Steph

Posted at

Our Chief Executive, Steph Goad, is looking forward to her next customer phone in session on  Thursday 29 January....

Door knock consultation.JPG
Shaping Golding’s new corporate plan

Posted at by Kate Stevens

Over the past few years, we’ve listened closely to customer feedback and used this to make improvements to the way we deliver services. We know we’ve got more improvements to make and we&r...

View all posts

What we do.

  1. Your Community

    We work with local communities to make a real difference to our customers' lives, offering support into work, community events & more.
  2. Find a home

    If you are looking to find a home in Kent or South East, Golding Homes offer a number of solutions. Affordable & Social Rent, Buying A Home & Private Renting.

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Time for a change?

People are our greatest asset, and we're committed to developing and recognising our colleagues and creating a happy, motivated and engaging work environment.

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We're more than just a housing association

We're here for the long term and intend to grow, develop, and deliver year-on-year improvements that will make a lasting difference to our customers. We can only do this with the commitment, energy, and enthusiasm of a great team.  

See our vacancies