1. About Us

    1. Our Corporate Plan
    2. Legal
    3. Our Performance
      1. Monthly Performance
      2. Tenant Satisfaction Measure
        1. Latest tenant satisfaction measures
      3. Corporate Performance
      4. Improving Services
    4. Contact us
      1. Complaints and Compliments
        1. Complaints Annual Report
      2. Update my details
    5. Our Team
      1. Our Board
      2. Our Executive Team
      3. Senior Leadership Group
    6. Work for us
      1. Total Rewards Package
      2. Life at Golding
      3. Our Vacancies
    7. Development Opportunities
      1. Making Golding Greener
    8. Partners
      1. Working with suppliers
    9. Policies & Procedures
      1. Privacy Notice
      2. Equality, Diversity and Inclusion
    10. Publications
      1. Customer Annual Report 2023/24
      2. Newsletters
      3. Leaflets & Advice Sheets
      4. Customer Annual Report

  2. Find a home

    1. Rent from us
      1. Moving in
      2. Mutual Exchange
      3. Right to Buy & Right to Acquire
    2. Current Developments
      1. Regenerating Shepway
    3. Buying a home
      1. Shared Ownership
      2. Homes for sale
    4. Private Rent

  3. News

    1. News Archive

  4. Your Community

    1. We Care Awards
    2. Golding Community Grant
    3. Workwise
    4. Neighbourhood Improvements
    5. Personal Development Grant
    6. Community Investment projects
      1. Garden Competition
    7. Get Involved

  5. Your Home

    1. Building Safety
      1. Building safety at our mid and low-rise buildings
      2. Building safety at our tall buildings
        1. Broadway Heights
        2. College Court
        3. Crundale
        4. Empire Reach
        5. Hawley Court
        6. Midhurst Court
        7. Wrens Cross
        8. Sunningdale Court
      3. Fire doors
    2. Sustainability
      1. Energy saving advice
      2. Solar panels
      3. Flood advice
      4. Tips for the festive season
      5. Electric vehicle charging points
    3. Allowing us access
    4. Rent and Support
      1. Weekly rent payments 2024
      2. Understanding Universal Credit
      3. Better Off Calculator
      4. Money saving tips for your household
        1. Free or discounted healthcare
        2. Broadband and mobile phones
        3. Support from other organisations
          1. Travel
          2. Food
          3. Water
          4. Contents insurance
        4. Reducing damp and mould in your home
      5. Cost of living advice on debt
      6. Budgeting advice
      7. Cost of living benefits advice
    5. Safe decent homes
    6. Garages
    7. Pay my rent
      1. Service Charges
        1. Variable service charges 2024
        2. Charged services
          1. Home owners - additional service descriptions
          2. OPAL - additional service descriptions
    8. Repairs Handbook
      1. Damp, Mould and Condensation
      2. Kitchens
      3. Bathrooms
      4. Doors and Windows
      5. Electrical
      6. Gas
      7. Gardens
      8. Communal gardens
      9. Leaks and plumbing
      10. Building structure
      11. Pest control
      12. Aerials
    9. A home for all seasons
      1. Summertime
      2. Maintaining your home in Winter
    10. Report a repair
      1. Emergency repairs
    11. Support & Advice
      1. Good neighbours
      2. Domestic Abuse
        1. Domestic Abuse support and advice contacts
      3. Anti Social Behaviour
        1. ASB useful contacts
      4. Condensation, Damp and Mould
        1. Our approach to damp and mould 2023
    12. MyGolding
    13. OPAL - Older People, Active Lives
      1. Golding Lifeline
    14. Your tenancy agreement
      1. Tenancy Fraud
      2. Car parking
      3. Rent & service charges
      4. Ending your tenancy
      5. Evictions
    15. Leaseholders

  6. Your Customer Offer

  7. Accessibility