Our Vacancies

It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've established a strong track record for building quality homes and investing in our local communities.  

We are excited to recruit for this role at Golding and appoint a Customer Support Team Leader (Housing) to join our Tenancy & Housing team, where you'll be able to play a key role in shaping our future. You'll be passionate and focussed on helping our customers thrive and sustain their tenancies.

In this key position, you will be responsible for leading our support team which covers welfare benefits, employment advice, tenancy sustainment and handyperson services. The advisors work in collaboration with other teams across Golding Homes and external partners to get the best outcomes for our customers.

What you'll be doing   

• Supporting the Customer Success Manager in achieving a high performing team.

• You'll be helping deliver high quality support services for Golding Homes, ensuring support is provided to customers to sustain tenancies.

• You'll support, coach, train and work collaboratively with the Support Team to achieve maximum performance. Managing and motivating individuals to ensure they provide a quality customer focused and performance driven service.

• You'll develop, direct and lead effective partnership co-ordination and working arrangements with third parties and voluntary agencies.

More about you. What can you bring?   

• You'll be passionate about supporting our customers and sustaining tenancies, enabling our customers to thrive.

• Ideally you'll have gained experience within either income management, welfare benefits, employment support or tenancy sustainment.

• Ideally, you'll have experience of leading a team, coaching and motivating others to achieve targets and improve performance, along with extensive experience of support delivery and quality case management.

• Experience of working with housing management systems or working with similar computerised systems.

• Experience of working with relevant external agencies including those who support vulnerable customers.

• Experience working with and supporting customers.

• Experience of clear and concise report writing, managing budgets & successfully implementing new ways of working and supporting change.

• Understanding of housing, welfare benefits, and other policies, regulations, or incentives to maximise tenants' income.

• Knowledge of mental health issues, safeguarding, domestic abuse and what other agencies and organisations can provide, with the ability to deal with complex or difficult cases.

Please note a full driving licence and DBS are required for this role.

When and where you'll be doing it   

You will enjoy a 37-hour working week and earn an annual salary up to £44,100 depending on skills and experience.   

Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation. 

What will you get in return?   

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.   

You’ll get:   

• 28 days annual leave per year (plus bank holidays)   

• Company pension contribution and life assurance   

• Flexible benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.   

• An annual Wellbeing Fund  

• Hybrid Working  

Closing Date: Sunday 2nd February at midnight

We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.  

We will be sifting applications throughout and reserve the right to close applications early.

We are Golding – thank you for looking!

Are you a Decorator ready to take on your next challenge and make an impact?

It's a great time to join Golding with a real focus on our in-house Repairs and Maintenance team and driving quality customer service, the organisation is going through a period of positive change and cultural development.

With an established track record for building quality homes and investing in our local communities, we're excited to recruit a team of Decorators who are ready to make a difference to our customers’ lives.

You'll be part of our Repairs & Maintenance team and play a key role in shaping our future – as well as forging a great career.

As a member of Golding Homes’ Repairs and Maintenance (R&M) team, the Decorator/Damp & Mould Specialist plays a critical role in ensuring the safety, comfort, and well-being of residents.

This role is focused on delivering high-quality remedial and decorative services, primarily addressing damp and mould issues in both occupied and void properties.

The Decorator/Damp & Mould Specialist will work collaboratively with colleagues, supervisors, and residents to provide a responsive and effective service, adhering to Golding Homes’ values and customer-focused standards. Through their expertise, they will contribute to maintaining Golding Homes’ reputation for excellence in property care and tenant satisfaction.

More about you. What can you bring?

Completion of a recognised apprenticeship or equivalent and/or a minimum of NVQ level II or its equivalent i.e. relevant City & Guilds Basic Craft Certificate.

You'll have a minimum of 3 years’ Decorating/Trade experience working in the building maintenance industry.

You'll have experience of working from verbal and written instructions, including drawings, sketches, calculations using measuring equipment where appropriate.

Experience working in occupied and void properties and delivering exceptional customer service.

When and where you'll be doing it

You'll enjoy a 40-hour working week and earn an annual salary of circa £32,000 dependent upon your knowledge, skills and experience.

Golding Homes have properties throughout Maidstone and the surrounding area. This role will allow you to travel around our properties, meaning no two weeks will be the same! What’s more, you'll become a permanent member of the Golding family, offering you real job security.

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

• Company vehicle and fuel card

• Mobile device

• Uniform

• Personal protective equipment

• 28 days annual leave per year (plus bank holidays)

• Regular opportunities for training (upskilling and cross skilling)

• Company Pension contribution and life assurance

• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.

• An annual Wellbeing Fund

Please note a full driving licence and DBS is required for this role.

Full Time, Permanent

It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've established a strong track record for building quality homes and investing in our local communities.      

We are excited to recruit for this role at Golding and appoint a Governance and Board Advisor to join our team, where you'll be able to play a key role in shaping our future. 

What you'll be doing       

You’ll support effective governance of Golding by providing high-quality administrative and strategic support to the Board and Senior Leadership. You’ll ensure compliance with governance policies and legal requirements and take a pro-active role in coordinating Board meetings, preparing reports, minute taking and fostering excellent communication between Board and Senior Leadership. You’ll support the effective operation of governance frameworks to ensure compliance with GDPR and other regulatory requirements .

More about you. What can you bring?       

We're looking for someone with previous experience in a governance or Board support role, preferably within the housing sector. You’ll have a strong understanding of governance frameworks, legal compliance, and regulatory requirements. Your excellent communication and organisational skills, and strong attention to detail will allow you to liaise effectively with Senior Leadership and Board members. You’ll be highly organised with the ability to manage competing priorities and deadlines, and be proactive in identifying areas for improvement within governance processes and systems. Knowledge of the housing sector and relevant regulatory environment is desirable. 

When and where you'll be doing it       

You will enjoy a 37-hour working week and earn an annual salary of circa £42k.       

Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation.     

What will you get in return?       

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.       

You’ll get:       

• 28 days annual leave per year (plus bank holidays)       

• Company pension contribution and life assurance       

• Flexible benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.       

• An annual Wellbeing Fund      

• Hybrid Working      

Closing Date: 16 February 2025 at midnight

Interviews: 24 February 2025 

We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.      

We will be sifting applications throughout and reserve the right to close applications early.