Stephanie Goad - Chief Executive
Steph joined Golding in February 2022 from fellow Kent landlord mhs Homes, where she'd been Operations Director for four years.
Steph's passionate about housing and the role housing associations can play in stepping up to help combat the housing crisis, improve quality of lives and deliver the excellent services that all customers have the right to receive.
Steph brings a wealth of experience, both from Board level and a range of senior roles, most recently at mhs and previously Medway Council. She's also a trustee for Kent-based homeless charity, Porchlight.
David Hart - Director of Finance and Procurement
David's responsible for leading our finance and procurement teams to make sure they deliver a first-class service for both colleagues and customers. He has over 12 years of sector experience, previously working at Director level for Chelmer Housing Partnership, Catalyst and Moat, and most recently delivering the successful merger of Colne and Greenfields to become Eastlight Community Homes.
David is a Fellow of the Association of Chartered Certified Accountants and previously led the issue of a £200million corporate bond, securing two credit ratings and competitive pricing to fund the development of over 2,000 new homes.
David's committed to ensuring we're a sustainable, resilient and highly competent organisation which continues to deliver for our customers.
Tom Casey - Director of Development and Strategic Asset Management
Tom's responsible for leading our Development, Sales, Sustainability and Strategic Asset Management teams, overseeing our ambitious growth and investment programme.
Tom joined Golding in March 2019 from Optivo where he was Head of Partnerships and Joint Ventures. During his time there he was instrumental in increasing the future programme to over 1,000 homes per annum, working on a variety of complex acquisition and joint venture projects. He has over 15 years’ experience in the housing sector, having worked in a number of senior positions at mhs Homes and AmicusHorizon.
Tom is a chartered member of RICS. He's dedicated to increasing our portfolio of homes and building sustainable communities where our customers choose to live.
Fiona Deal - Director of People, Digital and Change
Fiona joined Golding Homes in May 2022 and leads our People, Business Improvement, Communications and Data & Technology teams.
She started in the housing sector in 2000 having previously held senior HR roles with the Bank of New York and Kent Police.
Fiona has a strong track record of leading positive culture change and has held executive-level roles in housing with Network Homes, AmicusHorizon (now Optivo) and Moat. She is a multiple award-winning HR Director and steered her last two housing associations to strong listings in the Sunday Times Top 100. In 2019, Fiona was voted HR Director of the Year in the HR Excellence Awards and again in the Personnel Today Awards.
Rachel McFarlane - Director of Customer Experience
Rachel’s responsible for leading our full range of operational services including repairs, housing management, commercial, customer engagement and community investment.
Rachel joined Golding in June 2023 from Paradigm Housing Group where she was Executive Director - Customer. She has a wealth of experience leading in customer service and housing management and has also contract managed repairs and maintenance. She’s held several senior strategic and operational roles in the housing sector over the last 17 years and is also a trustee of a homeless charity in St Albans.
Rachel’s passionate about engaging with customers to improve services and she's also responsible for ensuring our compliance with consumer regulations.