General needs rent FAQs 2024
Here are some questions general needs customers ask about rent and service charges.
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I have new costs this year. Why?
To improve transparency, we’ve separated out some costs which have been previously included in other headings. This means you’ll see new categories of costs this year. In most cases these aren't additional charges; it’s simply a clearer way of showing you the services you already receive. Please check your letter for the details of your charges and if unsure contact us.