What's going on?
A slice of your community
We're proud to be supporting ASB Awareness Week 2025, a national campaign running from 30 June – 6 July to take a stand against anti-social behaviour (ASB) and promote safer communities.
Our approach to complaint handling
In April 2024 the Housing Ombudsman released a complaints code that sets out the approach a housing association must take to complaint handling. Read below to find out how we're fully aligned to the code.
Launching Phase 2 of Fielding Park
Last week we proudly hosted an event to launch Phase 2 of our Fielding Park development in Shepway.
Join our Building Safety & Quality panel
We’re looking for customers to join our new Building Safety & Quality Panel.
Your chance to speak to Steph
Our Chief Executive, Steph Goad, is looking forward to her next customer phone in session on Thursday 5 June.
Late May Bank Holiday Closure
Ahead of the late May bank holiday, we wanted to let you know that we’ll be closed from 5pm Friday 23 May for the bank holiday weekend and re-open at 8am on Tuesday 27 May.
Helen Whately MP visits Senacre
We were pleased to welcome Helen Whately, the MP for Faversham and Mid Kent, to the Senacre area of Maidstone last week.
Quarterly rent statement April 2025
We're emailing your rent statement for the coming quarter today, Tuesday 8 April 2025. Please check in your spam/junk folder if you can’t see it in your inbox. You’ll also receive a text to let you know it’s been emailed to you.
Easter Bank Holiday Closures
Ahead of the Easter bank holidays, we wanted to let you know that we’ll be closed from 5pm Thursday 17 April for the bank holiday weekend and re-open at 8am on Tuesday 22 April.