What's going on?

Talk to us, we're here to help

We know that the rising cost-of-living is leading to difficult choices between heating your home and other essential costs like paying your rent.  We’re here to help and give you the most appropriate advice.  

Beware of scams

Scammers are constantly coming up with new ways to target people, whether this is on the doorstep, via text or phone, or even online. This has increased with the rising costs of living, with a number of different scams going around claiming to offer discounts on energy bills. 

We're closed on 28 September

We’ll be closed on Wednesday 28 September when all colleagues will be attending a training day.

Closure for HM Queen Elizabeth II Funeral

Following the sad news last week of the passing of Her Majesty Queen Elizabeth II, we’ll be closed on Monday 19 September for the bank holiday, to pay our respects to the late monarch. 

Our July performance

We want to be open with our customers about how we’re performing, so each month we’ll share our performance figures with you. Here you can see our July performance figures...

The Knife Angel visits Maidstone

We’re supporting The Knife Angel’s visit to Maidstone as part of the National Youth Anti-Violence Programme and Tour 2022.

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Could you be our next award winner?

Do you know a community hero?

If so why not nominate them for a We Care award? They could win a reward to the value of £250. Our We Care awards allow you to nominate anyone in your neighbourhood who help individuals and communities and positively contribute to the well-being of others.  

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Speak to Steph

Steph Goad, our Chief Executive, is looking forward to her second customer phone in session on Thursday 1 September.

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