What's going on?

Closure for HM Queen Elizabeth II Funeral

Following the sad news last week of the passing of Her Majesty Queen Elizabeth II, we’ll be closed on Monday 19 September for the bank holiday, to pay our respects to the late monarch. 

Our July performance

We want to be open with our customers about how we’re performing, so each month we’ll share our performance figures with you. Here you can see our July performance figures...

The Knife Angel visits Maidstone

We’re supporting The Knife Angel’s visit to Maidstone as part of the National Youth Anti-Violence Programme and Tour 2022.

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Could you be our next award winner?

Do you know a community hero?

If so why not nominate them for a We Care award? They could win a reward to the value of £250. Our We Care awards allow you to nominate anyone in your neighbourhood who help individuals and communities and positively contribute to the well-being of others.  

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Speak to Steph

Steph Goad, our Chief Executive, is looking forward to her second customer phone in session on Thursday 1 September.

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Amber weather warning

The weather is heating up again from today and over the weekend.  

To protect our colleagues, we’ll be reducing our cleaning, caretaking and waste collection services and outdoor jobs will be rescheduled.

Our June performance

We want to be open with our customers about how we are performing, so each month we will share our performance figures with you. This graphic shows our performance figures for March 2022. 

Thanks for your patience

If you’ve recently reported a repair to us, we’re sorry that you haven’t received the service you’d usually expect or if you’ve found it difficult to get through to us on the phone.

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