News

To make sure we can meet the needs of all our customers we must understand you better. We’re committed to collecting data on our customers to make sure we can meet your diverse needs. This is a two-way conversation and will help us to help you.  

We’re calling this our Customer Compass, as it’ll help us to navigate how   we can best deliver our services to you.  

We've finalised the transfer of 180 affordable homes to NewArch Homes.

Each month we share our performance figures with our customers to be open and honest about how we're doing.

We're introducing Connect Benches as a way to help combat loneliness and promote positive mental health at our sheltered schemes communal gardens. Thanks to an idea from customer, Mark Allan, we're bringing the project to life and getting people outside and talking. 

Ahead of May’s bank holidays, we wanted to let you know that we’ll be closed at the following times.

Our Chief Executive, Steph Goad, is looking forward to her next customer phone in session on Thursday 2 May.

Each month we share our performance figures with our customers to be open and honest about how we're doing.

We've entered into contract with Skillcrown as the development partner for phase one of our regeneration of Cambridge Crescent in Shepway.  

There are 53 Mondays in this financial year, which means your rent will be charged 53 times instead of 52.

We want to let you know about some changes we’ve made to update and improve our Repairs Handbook.