ASB Question and Answer

What other steps can I take?  

It may be necessary for you to report the incident to another agency, for example if the incident is serious or criminal, you should contact the police as soon as possible.   If the incident relates to environmental issues such as pets, noise or fly-tipping, then you should also report it to your local council.  

What happens after I make an ASB report?   

When we receive your report, we’ll contact you to agree the next step. Your case will be banded by a severity rating based on the immediate risk posed or any safety concerns. For high severity cases this will be in one working day, medium risk cases, three working days and low risk cases five working days. 

We'll agree a timescale with you for keeping you informed of progress. Wherever possible, we try to sort out disputes quickly and have a range of tools and agencies that we can use to help.  However, in more serious cases, we may need to take legal action. This is always a last resort and in order to do this, the Court would require good supporting evidence.   

Will I remain anonymous?  

We will not give your name to the perpetrator unless legal action is required, in which case your formal statement may be released to them but we will discuss this with before we do anything. 

As well as the information on this page you can read our  Community Safety Policy.pdf [pdf] 254KB and our Anti Social Behaviour [pdf] 2MB guide.