I pay my rent by standing order. Do I need to do anything? | New 2023 FAQs

Yes, you’re responsible for telling your bank about the new amount to be paid and it’s important that you do so. You may wish to consider moving to Direct Debit so that the change happens automatically in future. You can do this easily and quickly by signing up to our customer portal, MyGolding. All you need is a valid email address and your tenancy number, which can be found on your rent statement or rent increase letter. To register, visit our website and click on the MyGolding button at the top of the page.