We're leaving X
We’ve noticed an increase in content on Twitter or X, which is not aligned with our values and culture, including hate speech. We want all customers to feel listened to and respected when interacting with us.
Monitoring of our social media has shown we have very little customer contact via this channel and we’ve seen a significant drop in engagement over the last year.
After careful consideration we’ve decided to remove our presence from X or Twitter and so we’ll close this profile by the end of January 2025.