Accessibility Statement

This website is run by Golding Homes . We want as many people as possible to be able to use this website. For example, that means you should be able to:  

• change colours, contrast levels and fonts using browser or device settings  

• zoom in up to 400% without the text spilling off the screen  

• navigate most of the website using a keyboard or speech recognition software  

• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver )  

We’ve also made the website text as simple as possible to understand.  

AbilityNet  has advice on making your device easier to use if you have a disability.  

We’ve added the ReachDeck Toolbar  to our site. If you struggle with reading, have a visual impairment, or prefer to read in your own language, the ReachDeck Toolbar can help. 

How accessible this website is  

We know some parts of this website are not fully accessible:  

• you cannot modify the line height or spacing of text  

• most older PDF documents are not fully accessible to screen reader software  

• live video streams do not have captions  

• Areas of the site may use third party plug-ins such as social media, embedded videos and job boards, as these come from third party sources, we can’t gua rantee they are and will remain fully accessible.  

Reporting accessibility issues with this website: feedback and contact information  

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Communications@goldinghomes.org.uk    

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:  

• email Communications@goldinghomes.org.uk    

• call 0300 777 2600  

We’ll consider your request and get back to you in five working days.  

If you cannot view the map on our ‘contact us’ https://www.goldinghomes.org.uk/contact-us please  call or email us for directions.  

You can read tips on contacting organisations about inaccessible websites here.

Enforcement procedure  

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint,  contact the Equality Advisory and Support Service (EASS) .  

Technical information about this website’s accessibility  

Golding Hom es Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.  

Compliance status  

This website is partially compliant with the  Web Content Accessibility Guidelines version 2.1  AA standard or  Web Content Accessibility Guidelines version 2.2  AA standard, due to ‘the non-compliances and exemptions’ listed below.  

Non-compliance with the accessibility regulations  

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2  AA  standard.  

The content listed below is non-accessible for the following reasons.  

Some fields do not identify what their purpose is programmatically. This fails WCAG 2.1 AA success criterion 1.3.5 (browsers help users fill in forms with known information, such as their name and email address when they have been selected by the keyboard).  

This website is not compliant with the  Web Content Accessibility Guidelines version 2.2  AA standard.    

The content listed below is non-accessible for the following reasons.  

Some links, buttons, and fields do not clearly indicate when they have been selected by the keyboard . This fails WCAG 2.2 AA success criterion 2.4.11 ( controls clearly indicate when they are selected).  

We plan to make sure links are distinguished by more than just colour ; that the purpose of fields are defined programmatically ; and that links, buttons, and fields are clearly indica ted when they have been selected by the add text alternatives for all images by September 202 4 . When we publish new content , we’ll make sure our use of images meets accessibility standards.  

Content that’s not within the scope of the accessibility regulations