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What happens if I can’t pay my rent and service charges?

Paying your rent and service charges must be first on your list of outgoings.

If you’re struggling to pay your rent and service charge it’s essential that you contact us, so we can help you find a solution. We’ll be able to talk you through your options. This could include putting together a repayment plan or refer you to someone who can support you with any challenges you may be facing.

In addition to our usual customer support services, we’re also holding phone-in sessions where you can call in to speak to experts on a range of issues, from paying your rent, budgeting and benefits, to employment support and possible access to funding.