Building safety at our tall buildings
During October we visited our eight high-rise blocks to speak to customers living in them, asking about how we can better keep you updated on what we’re doing to keep you and your family safe in your homes. It was also an opportunity to speak to customers about the safety of the building, understand any accessibility needs and make sure you know how to evacuate in an emergency.
We also sent out a booklet and online survey to everyone aged 16 and over living in our tall buildings, asking for ideas and comments about building safety and to help everyone understand the fire protection measures in place and what to do in the event of a fire.
We’re pleased to now be able to share the final Building Safety Customer Engagement Strategy for each block. You can find it on your individual building page.
Thank you to everyone who spoke to us on our visits or took part in the building safety survey; your feedback was invaluable.