Speak to Steph
Steph Goad, our Chief Executive, is looking forward to her second customer phone in session on Thursday 1 September.
If you’d like to speak to Steph all you need to do is call the dedicated freephone line, 0800 170 7766 between 1pm and 6pm. So that Steph can speak to as many customers as possible, calls will be limited to ten minutes. If you can’t get through, do please keep trying as we’re unable to make call backs.
Steph wants to hear from you. These sessions are your chance to share your valuable thoughts on our services and how we can work together to do better. Please remember if you’ve got a complaint to make you should do this via our improved complaints process, which you can find out about here.