News

Speak to Steph

Our Chief Executive, Steph Goad, is looking forward to her next customer phone in session on Thursday 27 June.

If you’d like to speak to Steph, all you need to do is call the dedicated freephone line, 0800 170 7766. This session will be running from 2pm to 8pm to allow more customers to contact us in the evening.

So that Steph can speak to as many customers as possible, calls will be limited to 10 minutes. If you can’t get through, do please keep trying as we’re unable to make call backs.

These sessions are your chance to share your valuable thoughts on our services and how we can work together to do better. Please remember, if you’ve got a complaint to make you should do this via our  complaints process.

Our Use of Cookies

We use necessary cookies to make our site work. We’d also like to set optional analytical cookies to help us improve it. We won’t set optional cookies unless you accept them. Using this tool will set a cookie on your device to remember your preferences. For more detailed information about the cookies we use, see our Cookie Policy.

Necessary cookies - Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Please choose a setting: