1. How are my service charges calculated?

  2. How is my rent calculated?

  3. I have new costs this year. Why?

  4. I pay my rent by standing order. Do I need to do anything?

  5. I’m unhappy with the quality of a service. What should I do?

  6. Is the grounds maintenance contractor changing?

  7. My neighbour pays less in service charges than me. Why?

  8. Some of the names of service charges have changed

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