Report a Repair
The quickest and easiest way to report a repair to us is through MyGolding. Register today for 24/7 access to your account.
MyGolding offers a secure way to book a repair at a time and place that suits you. Registration is easy, just follow the link and have your tenancy number and a valid email address to hand. You can find your tenancy number at the top of your rent statement.
You can also report a repair by calling us and selecting option 1.
If it's an emergency it's always best to call. Our out of hours contractor will respond outside of regular office hours.
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Is your home less than a year old?
A repair on a home that's less than a year old is called a defect and will be dealt with through our Defects Procedure. To report a defect please call us on 0300 777 2600 and select Option 1.
We'll contact the Developer to fix the problem.