Rent FAQs

Here you will find the answers to some frequently asked questions relating to rent and service charges. 

  1. What is an eligible / non-eligible service charge?

  2. How can I pay my rent?

  3. How is my rent increase worked out?

  4. How is my service charge set?

  5. Why has my rent gone up?

  6. When do I need to pay the new charge?

  7. My rent is paid by Housing Benefit. Do I need to do anything?

  8. My rent is paid by the housing element of Universal Credit. Do I need to do anything?

  9. What happens if I can’t pay my rent and service charges?

  10. I pay my rent by Direct Debit. Do I need to do anything?

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