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When will I know more?

We’ve mentioned a lot of dates in the information on these pages so we’ve set out, in the table below, what happens next and when.

Variable service charge process: what happens and when
What happens When you can expect it
We send your rent and estimated service charge for 2024/25 28 February 2024
You need to start paying your new rent and service charge for 2024/25 1 April 2024
Our financial year ends 31 March 2025
We send a year-end account confirming what was spent during the year and what your balance is 30 September 2025
We send your rent and estimated service charge for 2024/25 7 April 2026