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The rising cost-of-living is causing some people to struggle financially. In addition, the Government recently announced changes to the Winter Fuel Payment - an annual payment to help people of pensionable age with heating costs. From July 2024 onwards, to be eligible for this payment you must have reached State Pension age and also receive a qualifying means-tested benefit.
You'll only be able to get a Winter Fuel Payment if you're:
Over State Pension age; AND
Receiving one of the following benefits:
- Income Support;
- Income-based Jobseeker's Allowance;
- Income-related Employment and Support Allowance;
- Pension Credit; or
- Universal Credit (for example, through a joint claim with your partner).
We know that for some of you this will lead to difficult choices between heating your home and other essential costs like paying your rent. If you’re struggling financially please contact us, we’re here to offer advice and support for all our customers.
Get in touch and let us know your circumstances so we can work with you and help you find a solution. You don’t have to deal with the situation on your own, talking with a member of our team can really help. Email help@goldinghomes.org.uk or call 0300 777 2600.
Lisa Smith, Golding Homes Customer Success Manager, manages our Income, Welfare Benefits and Employment Advice teams. She said: “It’s really important that if you’re struggling to pay your rent and energy bills that you talk to our team so that, whether it's budgeting, finding work or making sure you’re claiming the right benefits, we can help.”
In addition to our Income team, we have an expert team of Benefit Advisors who can help you. They can support with benefit assessments, helping with benefit claims, reviewing budgets and doing comparison checks on energy suppliers. The team can also refer you to other organisations and agencies who may also be able to assist you.