How are my service charges calculated? | Rent 2024 FAQs

Service charges recover the cost of services we provide which are not included in your rent such as maintaining and servicing fire prevention equipment, communal grounds maintenance, communal cleaning and lighting communal areas. They don’t include repairs to your home. Your estimated service charges for the year are calculated by using current contract costs where available or looking at the cost of services previously and using those costs to determine what we think the services will cost next year. We also adjust the costs to allow for inflation. Where we have new charges or a clear understanding from a supplier of a new cost, we’ll align our costs to reflect this. While we aren’t able to predict the future, our aim is to make sure your service charges are as accurate as possible .