General needs rent FAQs 2024

Here are some questions general needs customers ask about rent and service charges.

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How is my rent calculated?

Every year, we review rents in line with the government guidelines set out in the Rent Standard, that all registered providers of social housing must comply with (more information on this can be found on the following website: www.gov.uk ).

The current calculation increases rents by September’s Consumer Price Index (CPI) plus an additional 1%.

This year, CPI for September 2023 was 6.7%. This means that your rent will increase by 7.7% using the following formula:

CPI (6.7%) + 1% = 7.7%

CPI is a government published measure of inflation and can be found on the following website: www.ons.gov.uk