General needs rent FAQs 2024

Here are some questions general needs customers ask about rent and service charges.

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What happens if I’m unable to pay my rent and service charges?

Paying your rent and service charges should be a priority over other spending. We do appreciate with cost-of-living increases being high, many people are having to make difficult choices.

If you’re struggling to pay your rent and service charges it’s essential you contact us, so we can help you find a solution. We’ll be able to talk you through your options. This could include putting together a repayment plan or referring you to someone who can support you with any challenges you may be facing.