Leaseholders 2024 FAQs

Here are some questions that leaseholders frequnetly ask about rent and services charges.

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I pay by standing order. Do I need to do anything?

Yes, you’re responsible for telling your bank about the new amount to be paid and it is important you do so before April. You may wish to consider moving to Direct Debit so the change happens automatically in future. You can do this easily and quickly by signing up to our customer portal, MyGolding. All you need is a valid email address and your tenancy number, which can be found on your statement or service charge letter. To register, visit our website and click on the MyGolding button at the top of the page.