Leaseholders 2024 FAQs

Here are some questions that leaseholders frequnetly ask about rent and services charges.

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What happens if my Housing Benefit or housing element of Universal Credit doesn’t cover the new service charge?

It’s your responsibility to pay the remaining costs if your benefit payment doesn’t cover your service charge. If you need help paying this difference, please let us know. We’ll always do the best we can to help you.